How can I support your people?

Are your people struggling with any of the following?:

  • Change
  • Stress
  • Delegating effectively
  • Managing their time
  • Motivation
  • Leadership doubts
  • Imposter Syndrome
  • The need to train staff
  • Conflict

Yes, silly question! Of course they are! We all know that the most successful organisations create environments where people can learn, think clearly, adapt confidently and perform at their best.

That's where I come in. I’ve been in Learning & Development for nearly 4 decades, and I’m as passionate as ever about designing and delivering interventions that make a difference.

I work with companies, large and small.

I’m currently delivering a series of First Line Manager programmes for those new to managing others for a large organisation. Over 400 people have been trained, with the content tailored to their new role.

I’m also working with a small organisation,(40 people), shaping a team of four who are new to Senior Leadership with strategic skills training, mentoring and coaching to help them gel as a team and lead others for the first time.

What are your needs? My guesses are:

  • Practical, real world solutions
  • Learners that implement behavioural changes back at work
  • An experienced and passionate learning and development partner
  • Value for money programmes that maximises your budget
  • A Return on your Investment

Whether you want a one-off project, a long-term programme, or me to be your internal learning and development department, how I work with you remains the same.

How I work with you

Every organisation is different, so I don't deliver off-the-shelf programmes.
I work alongside you to understand your people, your culture and your goals before creating a solution that fits your specific needs.

Step 1: Discover What Really Matters

Let’s explore the challenges, needs, and desired outcomes. This can involve:
• Stakeholder Interviews
• Focus Groups
• Action Learning Sets
• Observation
• Surveys and Feedback
• Review of current practices, client feedback and reviews
The result is a clear understanding of what will make the biggest difference to your people and organisation. The outcomes are recommendations, timescales, budget and a plan.

Step 2: Design Learning that Makes an Impact

Using current learning research and proven development approaches, I design programmes that are:
• Relevant to your organisation
• Aligned with your values
• Practical and engaging
• Focused on measurable outcomes
The design will be based on Universal Design Principles, behavioural objectives and evaluation in the workplace. Outcomes are pilot programmes, feedback and redesign of approach if needed.

Step 3: Facilitate Learning That Sticks

My role is to create the conditions for meaningful learning, reflection and change.
My sessions are highly participative and learner-led, helping your people to:
• Think differently
• Build confidence
• Develop practical skills
• Find their own solutions to their own workplace challenges
• Learn from one another
Participants receive resources and learning activities before live sessions, allowing valuable workshop time to be spent discussing real situations, solving problems and sharing experiences.
Mindful pauses are woven into learning where appropriate, helping participants focus, reflect and fully engage with the experience.

Step 4: Measure Success

Evaluation is built into every programme so that we can understand what's working, what worked best, and demonstrate value.
This may include:
• Behavioural change in the workplace
• Observation
• Surveys
• Stakeholder review and feedback
• Progress against agreed objectives

My Services - How I can help you achieve your goals

Learning & Development Consultancy

Maybe you don’t have the skills internally to identify/development needs, design programmes, coach, train and evaluate learning? Then consider a retainer with me:
• Needs Analysis
• Leadership Development Programmes
• Management Programmes
• Clarity 4D Personality Profiling
• Training design
• Facilitation and Training Delivery
• Evaluation and impact measurement consultancy
• Mentoring and Coaching

Coaching

I’ve been a coach for over 25 years and I settled easily into coaching because I believe we all hold the answers to our own problems, hence I am highly skilled at clarifying what the goals is, clarifying what matters most and clearing the path to action. Coaching is ideal for:
• New and aspiring leaders
• Leadership transitions
• Building confidence and influence
• Managing personal change
• Career development
• Personal effectiveness
• Anyone

Group Mentoring

I’ll bet your people have so much wisdom to share with each other, yet they don’t have the right container in which to share it. This is where group mentoring will make a difference. I work with groups to help them to unlock the collective wisdom within the room.
Humans are wired to share in circles, and my role is to facilitate structured conversations where participants share, grow, and learn from each other, develop new perspectives and tackle challenges together.

Ideal for:
• Leadership Development
• Management Problems
• Wellbeing Initiatives
• Professional Development Groups
• Peer Support Networks
• Reflective Practice
• Deepening Understanding

Facilitation

Think of the times you really need an experienced facilitator who can help groups think better together. I am a natural facilitator, holding space to enable your people to think, collaborate and solve problems together.

I facilitate:
• Team workshops
• Strategy Days
• Learning events
• Retreats
• Reflective Practice Sessions
• Affinity Groups, such as Managing Grief of a Colleague/Client and Letting Go during Change Programmes
• Solution Circles
• Focus Groups and Discussion Forums
• Stakeholder workshops
• World Conference Cafes

Action Learning Sets

Action Learning Sets help individuals solve real workplace challenges while developing their leadership, problem-solving and reflective skills.
Participants learn from both their own experiences and the experiences of colleagues, creating powerful peer learning opportunities.
Drawing on the Parker Palmer approach of Eliciting the Inner Teacher, participants develop solutions, build confidence and strengthen reflective practice.

Wellbeing Consultancy and Support

Are your people stressed, overworked, or anxious? Are projects consistently coming in late, or your team is stretched to the limit to meet the deadlines? Both wellbeing and illbeing are measurable – and I can help show you how.

Ensuring the wellbeing of our people should be every leader’s goal. I am a qualified and experienced Chief Wellbeing Officer. If your organisation needs a Wellbeing department but can’t afford one, talk to me about a retainer that works for you. Wellbeing for me is enabling people to have the right goals, the right job, the right resources, the right amount of time and the right management and leadership support.

I provide:

• Wellbeing consultancy
• A plan based on the 5 Essentials for Workplace Mental Health & Wellbeing (or your Wellbeing model)
• Delivery of the programme to support people to support themselves
• Management Development to support the Wellbeing Plan
• Leaders who role model wellbeing and create the conditions for wellbeing
• Weekly reports showing your wellbeing gauge - real time reporting from your people

Clarity 4D Personality Profiling (Accredited Partner)

You need your people to understand themselves so they can understand others? Clarity 4D is a powerful yet simple to understand personality profile based on Jungian psychology to help people communicate at their best. As a qualified and accredited Clarity 4D partner, I can help you:

• Enable your staff to communicate more effectively
• Strengthen your teams by understanding communication preferences and styles
• Develop leadership and management skills through awareness and emotional intelligence
• Flex communication styles, and enable each person to play to their individual strengths

The Clarity 4D profile is value for money, British Psychological Society accredited and easy to understand. I work with individuals and teams. The profile can be used in Recruitment, Individual and Teams Development, and Assessment.

Recruitment, Assessment and Talent Development

I know it can be hard to juggle a recruitment campaign in the Business As Usual tasks. This is where I can help. Let’s be honest - recruiting a person is the most expensive decision you will make, so use my HR experience. I can support you to identify, assess and develop talent effectively. It is particularly cost saving in these areas:

Recruitment Interviewing

Need an experienced behavioural interviewer for a recruitment campaign?
I am an experienced behavioural/competency based interviewer and provide consultancy and interviewing support for recruitment campaigns, interview design, and recruitment and selection panels.

Assessment Centres

Design and delivery of Assessment Centres tailored to your organisational requirements. Talk to me if you need me to train assessors in Assessor Skills.
Development Centres
I design Development Centres tailored to your specific role.

Career Transition and Outplacement Support

Going through change or a restructure and your individuals need help to transition? I can help with:
• CV development
• LinkedIn profile optimisation
• Interview preparation
• Clarity 4D Personality Profiling
• Managing interview anxiety
• Career coaching for planning and direction

Public Speaker

Looking for a speaker for your next Conference, event, or Team Awayday?
Over the past 5 years I have spoken at a Conference for Deputy Head Teachers, for staff at a University for Learning at Work Week and for a client on their Strategy Day. Topics included:
• Everyday Mindfulness
• Leadership Matters
• Self Compassion for Difficult Times
• Wellbeing at Work Starts with You

Let's Talk

Every organisation faces unique challenges.
Whether you're looking to improve performance, support wellbeing, develop leaders or create more engaging learning experiences, I'd love to discuss how I can help.
Let's start with a conversation about your challenges, your goals and the results you'd like to achieve.

Contact Kay and let's explore what's possible.